Reference

Open Our Privacy Policy Before You Deposit

What you hand over when you join — name, mobile number, and the wallet you pay from — is the same short list this privacy policy sets out, with nothing tucked into a second document.

Short, plain documentbKash, Nagad, Rocket recordsChange requests by emailCookies you can switch off
4777apk Open Our Privacy Policy Before You Deposit
DATA HANDLING RULES

Explore How We Hold Account Records

Handling here is deliberately dull, which is what you want from a data policy. Records sit on servers we control, access is limited to the staff who need it for a payment check or a support case, and each lookup is logged. Cookies come in two sets: the ones that keep you signed in between pages, and the ones that show which screens still load cleanly on a mid-range Android over patchy 4G. Turn the second set off and nothing breaks. When the retention period runs out the record is deleted, not shelved.

Login and OTP

Sign-in runs on a one-time code sent to your registered number, so a leaked password alone will not open the wallet. We never ask for your bKash or Nagad PIN.

Cookie control

Session cookies hold your login; measurement cookies show which pages load on slower Android handsets. The second group can be switched off in your browser settings without losing access.

Retention window

Deposit and bet records stay for the period the policy names, so a disputed transfer can still be traced. Sign-up details are removed once the account closes and that period ends.

Changing your record

Email from your registered address with the mobile number and the field to fix. We confirm it is you, update the file, then reply stating what was changed.

THREE CONTACT ROUTES

Reach Us About Your Data

Three ways in, and none of them need you to explain the story twice. The account help tab inside your wallet is where a data question starts, because we can already see the session and device you are writing from. If you would rather write it out, use the contact email on this page and put your registered mobile number on the first line. For anything touching a bKash, Nagad or Rocket payment record, keep the transaction ID ready — it usually turns the thread into a single reply.

Account help tab Open it from your wallet while signed in. We can see which session and handset the message comes from, so a login or cookie question is settled in the same thread.
Privacy email Write to the contact address on this page with your registered mobile number first. Use it for a copy of your records, a correction, or a deletion request.
Payment queries Have the bKash, Nagad or Rocket transaction ID to hand. It is the quickest way for us to match a deposit to your file and answer in one go.

Questions About Your Data Rights

These are the six things people actually write in about, answered the way we would answer them at the desk. If your case is not on the list, the account help tab is one tap away and we can look at your file rather than guess at it.

Your name, mobile number, date of birth and password at sign-up, plus the bKash, Nagad or Rocket transaction ID for each deposit. Handset model, browser and IP address arrive with every login.

Yes — the amount, the transaction ID and the time the payment landed. Those are the records we match when you query a deposit, and they stay for the retention window the policy sets out.

Send the request from your registered email or through the account help tab. We confirm it is you, close the account where needed, and remove what we are not required to keep.

Only where the policy says: payment processors to clear a transfer, identity checks where local law requires them, and staff handling your case. We do not sell your details on.

The login cookie keeps you signed in between pages — clear it and you will need a fresh OTP. Measurement cookies only show which pages load on slower Android handsets, and switching them off costs you nothing.

Use the contact address on this page with your registered mobile number and the field that is incorrect. We verify identity first, correct the record, then confirm by reply.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.